Privacy policy

Last updated 25 October 2026

This page explains how 3 DN 2 SOLUTIONS ("we") handles the details you share with us when you message us or visit our website. We follow Malaysia's Personal Data Protection Act 2010.

What we collect

When you message us on Messenger, Instagram or WhatsApp, we keep your messages, our replies, and the details you give us about your order.

Our website doesn't use cookies or ad trackers.

How we use it

Only to answer your questions, prepare quotes, and make and deliver your order. We don't sell your details or use them for advertising.

Automated replies

Our chats are first answered by an automated assistant, so you get a quick reply at any hour. Our team takes over when a question needs a person, and you can ask to talk to a person at any time.

Sharing

We share your details only with the service providers that help us run our chats and website, and where the law requires it.

Your rights

You can ask us to see, correct or delete the details we hold about you. Send "Delete my data" in the same chat, or email [email protected], and we'll delete them within 30 days.

Changes

If we change this policy, we'll update the date at the top of this page.